Customer Service

  • SHIPPING & DELIVERY

    Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

    Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.

    Shipping addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

     StandardPriorityOvernightInternational
      Package arrives 5 to 7 business days after processing if ordered by 12:00 noon (PST). Package arrives 2 to 3 business days after processing if ordered by 12:00 noon (PST). Package arrives the next business day if ordered before 12:00 noon (PST). Order should arrive 3-9 business days after processing. Flat rate does not include duties and taxes.
    Merchandise Total *
    Up to $200 $16 $26 $33 $80 (flat rate) excludes duties and taxes
    $200.01—500.00 $21 $31 $38  
    $500.01—1000.00 $29 $39 $46  
    Over $1000.00 $34 $44 $51  
    *before tax and additional charges
  • RETURNS & REPLACEMENTS

    For all information regarding returns and exchanges, please see our return policy.

    Please allow 10 to 14 days for the processing of your return.